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Permits Unit


The SJPD Permits Unit is primarily an administrative unit which conducts regulatory oversight over various businesses operating within the city. Regulatory oversight includes enforcement of various sections of the San Jose Municipal Code and conducting criminal investigations that may develop through the normal course of business. The Permits Unit issues business permits and ensures compliance with laws through inspections of the various businesses that it regulates including: taxi companies, tow companies, massage parlors, entertainment venues, gaming establishments, bingo parlors, and peddlers. The City of San Jose does not issue alarm permits at this time.

The Permits Unit works closely with the City Attorney’s Office to implement Municipal Code changes that impact these businesses in addition to initiating legal sanctions against violators. The Permits Unit also provides direction for the enforcement of the Municipal Code sections to these businesses regulated by the Permits Unit to the uniformed Patrol Division of the Police Department.

Hours of Operation

Monday – Friday

Open: 8:30 am to 3:30 pm

Closed: Noon to 1:00 pm

The Permits Unit operates on an appointment schedule with limited walk-ins.

To contact the Permits Unit to make an appointment, phone: (408) 277-4452.

OUR MISSION: Create safe places to live, work, and learn through community partnerships. The Department maintains
a commitment to the following values: Integrity, Courage, Excellence, Service, Diversity, Innovation, and Respect.