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Reporting Missing Persons

Definition of a Missing Person

A missing person includes, but is not limited to, any of the following:

A minor (person less than 18 years of age) who is missing voluntarily or involuntarily

An adult who

  • may be in need of assistance
  • may be the victim of a crime or foul play
  • may be in need of medical attention
  • has no pattern of running away or disappearing
  • may be a involved parental abduction
  • is mentally or physically impaired


If you have any questions concerning a missing person, please contact your local police station, or call the Missing Persons Unit at 408-277-4786.

Please note: According to California Department of Justice guidelines, the investigating agency is normally the agency in which the missing person lives. If the missing person does not reside within the City of San Jose, a courtesy Missing Persons Report will be completed and then distributed to the concerned law enforcement agency where the missing person lives and was last seen.

How to report a missing person.

  • There is no waiting period to report a missing person.
  • Contact 911 for cases involving young children or if foul play is suspected
  • All other non-emergency cases can be reported by contacting (408) 277-8900 or 311 (311 services are not currently available from calls originating on some cellular telephones).
  • No online reporting is allowed

Found missing adult:

  • The missing person’s present whereabouts or address will not be disclosed without the missing person's permission.


OUR MISSION: Create safe places to live, work, and learn through community partnerships. The Department maintains
a commitment to the following values: Integrity, Courage, Excellence, Service, Diversity, Innovation, and Respect.