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Reporting Obscene or Harassing Phone Calls

image of a woman on the telephone.Obscene or harassing phone calls may be reported via the Telephone Report Automation Center (TRAC) by calling (408) 277-8900.

Or you may file a report online via the following link. Online crime reports . Reports can also be filed in person at the San Jose Police Department’s Information Center.

EXCEPTION: If the caller has made specific threat(s), and there is an indication the threat(s) may be carried out, call 911. Officers will be dispatched and respond to cases involving Criminal Threats (California Penal Code Section 422) where the threat involves death or great bodily injury.


Online Reporting - You may be able to report some harassing or threatening phone calls online.

Definition: Unwanted phone calls of an annoying, harassing or threatening nature.

Examples: Immediate hang-ups, obscene language, etc. with no known suspects.

Don't use Online Report if . . .

  • You are able to provide the phone number of the suspect from caller ID.

    Instead, go to the Police station to file a report or call Police Non-Emergency (408) 277-8900 to make the report.

With the online crime reporting system you will be able file an online police report without waiting and print a copy of the report for free. If you have been the victim of harassing calls and do not know the person who is calling, you can use the online reporting system.

After completing your report, please contact your phone service provider, as noted on your telephone bill, with the report number you receive at the end of this process. Follow your phone service provider's instructions and keep track of when calls occur and the number they are from (if you have caller ID).

If you have an email address please enter it so you can get the status of your report (email addresses are not used for any other purpose).


OUR MISSION: Create safe places to live, work, and learn through community partnerships. The Department maintains
a commitment to the following values: Integrity, Courage, Excellence, Service, Diversity, Innovation, and Respect.